Worst agency ever, time wasters, never to deal with them again. Response to your dishonest reply regarding my review. The case was not I was upset because my offer was not accepted. This is 100% lie, shame on you. I viewed the property in the evening that day and my offer was accepted by the landlord and this what is your employee sent me on WhatsApp from your Business number(see screenshot). Within few hours, early morning, the same employee sent me this message " Good morning, I spoke to my manager and we received a reservation from another applicant overnight therefore the property is no longer available. If we have any other suitable options then we will let you know ". Its really nasty to decide overnight to give it to someone else after I cancelled the other viewings and emailed another agency to cancel my offer with another property. This is very unprofessional and never had such thing before. So, do not provide fake information here to deceive people and to show that you are professional, YOU ARE NOT!!!