Absolutely the worst Person in business I have ever dealt with. Graham Pope. This man owes us just under £400. He knows that we have 2 children and a baby on the way and cannot afford to just 'give away' that kind of money for nothing. Yes NOTHING!! He lied to us about how much the rent would be. When he confessed it would be more than he said (hiding behind his poor colleague) we then said we cant rent this property as we cant afford the new price he has conjured up, and he refused to give us our deposit and references back, being incredibly rude and unprofessional down the phone to my husband. This was after he lied about the previous property we wanted and signed up to, having had 'no chain' then it amazingly fell through as the person they were buying from pulled out and we were 2 weeks away from being homeless! His colleague agreed with US that he was being awful and told us she was utterly embarrassed with his behaviour. We will not stop until we have our very hard earned money back, while he is sauntering around in his new suits and with his Waitrose shopping. Absolute crook! We will be Tweeting, Facebooking, and going to local newspapers. Everything it takes until we get ALL of OUR money back. THIEF!!! The word 'angry' doesn't cut it!!