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Martin & Co Twickenham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
23.12.2014
4.00 /5

Pleased with recent letting and sorting out tenancy problems. Recommended, personal service.

4.00 /5

Great experience overall getting a new rental property. Shelly at the branch was helpful and responsive going above and beyond to ensure a smooth moving in experience.

1.00 /5
Reply from agent

I am sorry to read your review but cannot find your name in our system or records. If you can email me on alastair.blackburn@martinco.com I will personally look into the matter and reply. I am the owner of the office. Thank you

1.00 /5

Arron is unprofessional.

1.00 /5

Very bad experience! No clear and no fear process to rent a property. Provided financial documents but never received answer. Every client deserved an answer even if has been rejected for some reason. On the next day property advertised as “Let Agreed” on company website and day after that installed big sign “To Let” in front of the same property. Still Confused as you can book a viewing on-line. I feel discriminated. A negative feedback.

Reply from agent

Dear Mr Shtinarov, Thanks for bringing this to our attention. This property was highly sought after with several applicants. Shelly did try TWICE to get hold of you and on both occasions was unable to connect to your phone, maybe because you were on a train. The landlord does make the final decision on which applicants to accept or reject, but if we can assist you further in your search, then please get in touch.

1.00 /5

Thief’s thief’s thief’s thats all I can say they told us to give deposit and that if we don’t like the house we can get our deposit back and they didn’t give it. Thief’s thief’s thief’s Please check again under aksana attar thanks

Reply from agent

*URGENT*. I am the business owner and according to my records you have never used the Twickenham office and there is no record of you. You have certainly not paid a holding deposit to my office so please remove this review and direct your concerns to the correct Agent/office. Many thanks - Phil Steed (Director).

1.00 /5

Absolutely a nightmare! The apartment had some issues (e.g. mould coming from the ceiling, issues with the curtain rod, the boiler not working, etc...) It took ages to solve all the issues the apartment had (and many were not solved at all) even after many emails exchanged between us and the agency. For most of the problems reported we had to contact them multiple times by phone and by email to make something happen. For the boiler issue, for example, we had to stay more than 10 days without hot water...unbelievable. Not recommended at all.

1.00 /5

Thief’s thief’s thief’s thats all I can say they told us to give deposit and that if we don’t like the house we can get our deposit back and they didn’t give it. Thief’s thief’s thief’s Please check again under aksana attar thanks

Reply from agent

*URGENT*. I am the business owner and according to my records you have never used the Twickenham office and there is no record of you. You have certainly not paid a holding deposit to my office so please remove this review and direct your concerns to the correct Agent/office. Many thanks - Phil Steed (Director).

Contact details
Sales Phone:

0208 898 3330

Opening hours

Unknown

Address

44 London Road, Twickenham, Surrey, TW1 3RR, South East, UK

Martin and Co has been rated exceptional for lettings in Twickenham, by an independent survey. Property Academy teamed up with Rightmove and reviewed 26,000 offices for their Best Estate Agent Guide 2018, and Twickenham has been rated in the top 5%. Insights, reviews and a mystery shopping process was used to identify the best customer service being provided in the industry. Whether you are looking to buy or sell a property in or around Twickenham, or you would like a free valuation, please do get in touch with a member of our team. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Twickenham get you on the move.

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