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Kings Estates - Tunbridge Wells

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I recently viewed a property with Matthew from Kings Estates and he was so professional and knowledgable about the property. Matthew followed up with me regularily and gave me a rare feeling of him caring for both the owner of the property and the prospective tenant. He is such an asset to Kings Estate and I wish him all the best in his career.

Reply from agent

Dear Sally-Ann, Thank you for your lovely review! We’re so pleased to hear that you had a great experience viewing a property with Matthew. He truly takes pride in providing a professional, knowledgeable, and caring service, and your kind words will mean a lot to him. We really appreciate your feedback and your well wishes for Matthew’s career—he’s certainly a valued member of our team! If we can assist you in any way in the future, please don’t hesitate to reach out.

5.00 /5

My brother and I were selling our mother's house under a Power of Attorney. We moved selling agents to Kings and immediately started getting viewings. We found Kings very professional, great at keeping us updated with feedback after every viewing, and a pleasure to work with.

Reply from agent

Thank you so much for your kind words, Karen. It was a pleasure to assist you and your brother during the sale of your mother’s home under what we know can be sensitive circumstances. We’re so pleased you felt supported and that our team made a positive difference. Wishing you both all the best for the future.

5.00 /5

I am very happy with the service provided by kings estate while we approched them for Rental property. I'm very thankful to Matthew Coffill who helped us in showing the property and provided all the information and responded on time for all the queries. Thanks alot Matt for seamless process.

Reply from agent

Thank you for your wonderful review! We’re so pleased to hear that you had a great experience with King’s Estates while searching for a rental property. Matthew will be delighted to know that his support and timely responses made the process smooth for you. If you ever need anything in the future, we’d be more than happy to help. Wishing you all the best in your new home!

5.00 /5

Me and my partner having been with Kings Estates for 2 years now and we highly recommend their service. We were all instructed before the beggingin of the tenancy and we were supported all the way through. We had a few problems with the flat (not by anyone's fault) and both the landlord and the state agent were brilliant. The staff is really polite and always helpful. I need to appraise Melissa Thomas in special as she has been my main contact channel throughout these 2 years and has been doing a phenomenal job. Really happy with King's service.

Reply from agent

Dear Lana, Thank you so much for your lovely review! We’re thrilled to hear that you and your partner have had such a positive experience with King’s Estates over the past two years. Providing clear guidance, ongoing support, and excellent service is always our priority, so it’s wonderful to know that you felt well taken care of throughout your tenancy. Melissa will be especially delighted to receive your kind words – she truly is fantastic, and we’re lucky to have her on the team! We really appreciate your recommendation and look forward to continuing to assist you. If you ever need anything, don’t hesitate to reach out.

5.00 /5

Kings Estates did a fabulous job from my first conversation with Gemma write through to exchange. The team were brilliant at organising viewings always checking with me on timings etc. I particularly liked the use of "The Street" app which gave me a complete history of viewings, feedback and offers. Its hard to imagine getting a better service

Reply from agent

Thank you so much, Gavin, for your fantastic review! We're delighted to hear that you had such a positive experience from your first conversation with Gemma all the way through to exchange. It's great to know that the team was able to organize viewings smoothly and keep you informed every step of the way. We're also glad you enjoyed using "The Street" app—it's designed to make the process as transparent and convenient as possible, so we're thrilled it worked well for you! Thank you again for your kind words, and if you ever need anything in the future, we’re always here to help. Best regards, The team at Kings Estates

5.00 /5

I have been dealing with a long and complex probate situation which involved sale of a property in Tunbridge Wells. During this period, which involved several actions and enquiries, Gemma, Tom and all the staff at Kings have been a pillar of support and reassurance. They have constantly kept in contact and updated me on progress. I would unhesitatingly recommend this committed firm to anyone wishing to sell a property.

Reply from agent

Thank you so much, Jim, for your thoughtful and kind review. We're truly grateful for your trust during what we know was a long and complex process. It's wonderful to hear that Gemma, Tom, and the rest of the team were able to provide the support and reassurance you needed throughout the sale. Keeping you informed and making sure everything runs smoothly is always our priority, and we're so glad that you felt well looked after. Thank you again for your recommendation. It has been a pleasure working with you, and if you ever need anything in the future, we’re always here to help.

5.00 /5

An enormous thank you to Fiona, Melissa, Matthew, Belinda and Mike at Kings Estates. Their customer experience is second to none, every member of the team is so friendly, professional, helpful, responsive and they genuinely care about the clients they work with. Throughout my tenancy the team were always happy to help and no question I asked was left unanswered and I always felt reassured that the team had both mine and my landlady’s best interest at heart. The team at Kings Estates really are a prime example of exemplar service within the estate agency and lettings industry. I look forward to working with them again in the future as they will absolutely be my first choice for any estate agency/letting needs. Again, a huge thank you for all of your support and the genuine care you showed while maintaining the upmost professionalism.

Reply from agent

Thank you so much, Holly, for your incredibly kind words! It means the world to us to hear that you had such a positive experience with our team. Fiona, Melissa, Matthew, Belinda, and I truly appreciate your lovely feedback and are thrilled that you felt well supported throughout your tenancy. We're always here to help, and it's fantastic to know that our care, professionalism, and responsiveness made a difference for you. We’re delighted to have been part of your journey, and we look forward to working with you again in the future. Thank you again for your kind words and trust in us – it’s been a pleasure working with you! Warmest regards, Mike and the team at Kings Estates

5.00 /5

We had a really smooth experience using kings estates, Matthew and Fiona were very friendly and helpful with any questions we had.

Reply from agent

Thank you so much for taking the time to leave us a review, Max! It’s great to hear you had a smooth experience and Matt and Fiona were able to assist you so well. Best wishes, The Kings Estates Team

5.00 /5

We have recently sold our flat with Kings Estates and would highly recommend them. Most of our correspondence was with Tom and Lauren and they were both friendly, helpful and efficient keeping us updated of the progress at every stage.

Reply from agent

Thanks for your kind words and feedback, Mary. It was a pleasure to assist you. Thank you for choosing to work with us. Best wishes, The Kings Estates Team

5.00 /5

My wife and I have just completed on a house purchase in Tunbridge Wells (13/06/2024) and all of our dealings have been with Leya Wells. I cannot speak more highly of Leya —she was/ is truly excellent —her comms and super fast responses to all of my emails / queries was excellent and she always provided reassurance during what was a stressful time because of being in a chain. Leya kept me updated throughout and she is a real asset to Kings Estates—thank you so much Leya !

Reply from agent

Dear Charlie, Thank you so much for your fantastic review! We’re delighted to hear that you and your wife had such a positive experience purchasing your home with us. Leya will be thrilled to know that her communication, responsiveness, and support made a real difference for you during what can be a stressful process. We truly appreciate your kind words and your recognition of Leya’s hard work—she is indeed a valued member of our team! Wishing you both all the best in your new home, and if you ever need anything in the future, we’re always here to help.

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5 Mount Pleasant Road, Tunbridge Wells, TN1 1NT, UK, TN1

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