Everyone at Cooke and Curtis that I engaged with were polite and courteous, but I was disappointed that I was very rarely told about feedback from viewings. It's quite a personal experience to have people view your property when you do not know them, so not to get feedback was disappointing. At times, it seemed I was forgotten about and had to chase for updates. Occasionally, after viewings, my property was not always left in same state or condition. I hope this feedback is taken on board.I did get a couple of offers on my property, but was unfortunate they fell through. My property was on the market for about 6 months. This was a lot longer than expected after dropping the price, given that my property is well presented and in a good location. However, even if I did not get any offers and it had taken longer to sell, my review is based on service and therefore this would have been a lot higher if this had fully met expectations. I am now in the process of switching agents, to try something different.