If I could give 0 stars I would - I implore everyone to avoid martin&co like the plague. They are the worst estate agents I’ve ever come across. They act nice at first and then as soon as they’ve got your money and signature, they don’t care. Lynn and Sean are the rudest, most inconsiderate and uncaring people. They always have an unprofessional snarky attitude and talk down to you, no matter how understanding you try to be. And their properties are even worse - they tell you the flat is all fine and good to go, then the second you move in it falls apart because it’s all cheaply done and they cut corners for everything, (as confirmed by their own handyman!). The first day I moved in the power cut off and wouldn’t work due to shoddy wiring. All the food in my fridge and freezer was ruined. When I rang them I was told it wasn’t an emergency. They have no sense of urgency when it comes to repairs; another time two of the windows nearly came off because they’d used hinges that weren’t strong enough for the window size. And the windows are the top hung projecting style, so I had to use whatever I could find to tie and secure them to my furniture because otherwise they would have fallen and smashed to the ground outside, as my flat was several floors up. They also never respond to emails. I had to constantly chase for months and months to get even the tiniest jobs done, and the big jobs like fixing a mould issue took over a year for them to actually get someone on it and still it was never properly fixed. No matter how calm and reasonable you are to them, they are always rude and aggressive in return. Phone calls were always the worst. Even if you grey rock them, they will continue to get heated and worked up to the point where they hang up on you. Then when you have to speak to them again, they will actually try to gaslight you and say you were the one with the anger and temper problem, (luckily I always have witnesses for my phone calls and so I knew that wasn’t true!). Lynn and Sean are clearly two very narcissistic people. They will also steal your deposit, coming up with any excuse for not paying it. I wish I had read the reviews before signing with them as everyone says they experienced the same thing - I guess it’s a scam they pull with all their tenants. They regularly inspect the property and say everything is fine and looks good, but then when it’s time to refund the deposit they suddenly invent a bunch of reasons and charges because they think they can get away with it. My last inspection was literally a week before I moved out, with the purpose of making sure everything was all ok. The only feedback I was given was about some dust on the ceilings pipes. I had the flat professionally cleaned, making sure to specify the pipes were dusted, which they did. I provided the invoice as proof and yet they still tried to insist on a professional cleaning fee? The company I used had a guarantee and said they would redo anything that wasn’t satisfactory, but martin&co never got back to me on details and just kept insisting on the cleaning fee, amongst other non-sensical charges - they will honestly try to rob you blind. So in summary: beware and stear clear! And if you have no other choice but to sign with them, then at least make sure to document everything, record your conversations, and take pictures of everything and anything, so you can at least beat them at their own game.