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Inspire Estate Agents - Crawley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I wasn’t selling my property with Inspire, they were selling my buyers property so I was never their client directly…. However, I dealt with Stephen to get updates on the chain below as, at the time I was struggling to get the correct updates I needed from my own estate agents. (We were buying a new build so time was of the essence and need to know exactly where the chain was) Stephen treated us like we were his own clients and I could not fault him for his understanding and determination to provide us updates and chase solicitors/clients when we needed. I would 100% recommend Stephen, if this is how he treats a ‘non-client’ then to be his own client I could imagine would be incredible. Stephen was an absolute superstar!!PositiveResponsiveness

Reply from agent

Dear Martin, Thank you for taking the time to write this. Its not often someone takes time out to recognise the work of another estate agent who is involved in the chain. Your kind words mean a lot to us and and i'm proud of Stephen's customer service. God luck in your new home K.Regards Matthew Cousins Managing Director

5.00 /5

I found Inspire Estate Agents to be very professional and extremely helpful. I have sold my house through them and it went very smoothly. Special mention for Stephen Bushell who was especially amazing. He helped in so many and put himself out on my behalf. I would definitely recommend.PositiveProfessionalism

Reply from agent

Dear Mo, It was very nice of you to take time to leave this lovely review, your kind words mean a lot to us. I know Stephen really enjoyed working with you to achieve a sale. We would like to take this opportunity to wish you all the best in the future and I personally would like to thank you for the business. K.Regards Matthew Cousins Managing Director

5.00 /5

Me and partner were struggling to find a property in the midst of the property hike in Covid. I seen Inspire had a property of interest and spoke to Kiera, unfortunately that property had sold that morning but she said leave it with me I will find you your next home! And she did! She sent me information to say new properties were coming on the market and arranged viewings for us straight away and after 2 viewings we found our dream home! I cannot recommend Kiera enough to help with searching for your next home as she was brilliant throughout the whole process. I could call her and she would be straight onto any queries I had. Not only was she professional but she was just a lovely person to deal with who you could have a laugh and joke with! If Kiera wasn't in the office Stephen was also excellent to deal with, again professional but really lovely to chat too. I really felt they cared about our situation and were trying their best to help and support us. Absolutely brilliant service with such a lovely team!PositiveResponsiveness, Quality, Professionalism

Reply from agent

Dear Robyn, Thank you so much for the lovely review. I am so glad you had great experience dealing with our estate Agency. It was a difficult market to find and I'm glad we managed to help you find your dream home and we hope you have many happy years there. I will pass on your kind words to the team and a special mention to Kiera for her great work. Kind Regards Matthew Cousins Managing Director

5.00 /5

Inspire Estate Agents and the wonderful team in Lettings have been managing the let of our residential property for the past 4 years. We are so grateful to them for taking all of the stress out of what could otherwise have been a very time consuming and labour intensive process. From start to finish they managed the entire process from tenancy agreements, inventory, management of keys, consent forms, inspection checks and safety certificates - not to mention all the other work they have done that we aren't even aware of! The team have always been very friendly, helpful, professional and reliable and we have been able to trust that everything has been thoroughly taken care of to the highest standard. We would, without doubt, recommend using Inspire Estate Agents if you are considering letting your property. A huge thank you from us, to all in your Lettings team!PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

Thanks to all the team at Inspire for making the sale of our house go so smoothly. Would recommend Inspire for a friendly and professional servicePositiveProfessionalism

5.00 /5

I wasn't actually selling a property with inspire, they were selling the property I was buying. However, Stephen Bushell helped me throughout. I'm a first time buyer and Stephen helped me understand the process and gave regular updates on what was going on elsewhere in the chain. If I need an estate agent in the future I will definitely be going with Inspire.PositiveResponsiveness, Professionalism

5.00 /5

Yasmin Rush at Inspire has been extremely supporting and helping me throughout all steps and actions I need to make to become successfully provided with a new flat to rent. When speaking on the phone to Yasmin she has been very friendly. I would highly recommend Inspire Estate Agents to others because I believe it is great how there adverts of properties online are up to date giving a true accurate picture for viewings.PositiveResponsiveness, Quality, Professionalism

5.00 /5

I sold my property with Inspire and Stephen Bushell and his team helped me tremendously with the process. Stephen stayed in contact with me throughout the whole process, was helpful, honest and explained things in a way I could understand. It’s such an anxious time for anyone moving home but Stephen went above and beyond to ease the transition for everyone in the chain. He kept me calm while explaining the process and showed patience and understanding. If I move again I would 100% use this company. It’s very rare in this day and age to find that service! 😃 thank you.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Sharon, Thank you so much for taking the time out to leave such an amazing review. Clients we deal with have many different reasons for moving and different pain points. Listening to your circumstance and understanding your position are behaviours that are central to us. We are delighted you have been able to move onto the next chapter in your life and that selling the property wasn't to stressful. I will certainly be passing on my praise to Stephen for his roil in this. All the best for the future K.Regards Matthew Cousins Managing Director

5.00 /5

We used Inspire to sell our house and we were very pleased with the service we received. They are genuinely nice and honest people who go above and beyond to help at any time of the day. A special mention to Stephen and Kiera who were so helpful and friendly. They were on hand to advise us and reassure us when it became stressful. I could not recommend Inspire highly enough. Both Stephen and Kiera took the time to message me outside of their working hours and offered me help and advice. I cannot thank them enough. If we sell our house in the future, Inspire will be my first phone call with no hesitation.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Dear Gemma, It was an absolute pleasure to work with you. Thank you for being such great clients and we are delighted you are in your new home. I'm delighted you had such a good experience with our company and we are so grateful that you wouldn't hesitate to recommend us. I would like to thank you for the business and look forward to seeing you in the future. Enjoy your new property. K.Regards Matthew Cousins Managing Director

5.00 /5

Stephen and the team carried out the sale of our property with ease and panache. The whole process was new to us as we had never moved before and they coached us through each step with patience and a caring attitude. Thanks to everyone at Inspire.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Marjorie, It is lovely of you to leave this review. Moving home for the first time is a daunting task and I am delighted to hear that my staff coached you through the journey with a patience and caring attitude. I would like to personally thank you for the business and your kind words and wish you the best of luck in your new home. Matthew Cousins Managing Director

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13 Tilgate Parade, Crawley, RH10 5EQ, UK, RH10

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