As a non resident landlord who has been out of the country for a while, I can say Patrick Williams - Tilehurst Branch are simply the best in class when it comes to property management. They manage your property as if you were family and they have a way of balancing the needs of both landlord and tenants in a fair manner. Repairs and Emergencies are managed with expert repair folks who don't gouge you. Approval for repairs and rents increases are handled in a timely and seamless manner compared to other property managers that I have used in the past. If you don't yet have your property under their management, you won't know what you are missing something. Julie