Company overall is really good , too bad they employ unprofessional people. If you're looking to buy or rent a house, and the representative agent is Chloe , ask for a different agent or just take your business somewhere else. She's really unprofessional, constantly pushing, and forcing people into rush decisions. She's just a bully on someone's else money . Thinking to make a formal complaint against her .
Reply from agent
Hi Jokarul33, thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and that you felt pressured during your interactions with one of our team members — that’s certainly not the standard of service we strive to provide at Lawsons.
We take comments like this seriously and would appreciate the opportunity to discuss your concerns in more detail so we can look into what happened and address it appropriately. Please could you contact our office directly or email us at lettings@lawsonsestateagents.co.uk so we can resolve this properly?
Thank you again for bringing this to our attention.
Kind regards,
The Lawsons Estate Agents Team