Good morning Steve. I will look into your comments as I am certain that you will have had speedy communications. I do know that you have asked if you can have a dog in the property and your new Landlord has declined your request. The new Landlord has decided that new pet requests will be turned down. I am sorry that you thinking about moving from your lovely property although we have no record of your confirming this to any of our team or our out of hours call centre. Please do contact me today to discuss this matter on 07837 561774. Kind regards Simon Bell Managing Director Belvoir Telford