Taunton Property Centre illustrated throughout a protracted and difficult sale of my property how to manage my expectations. I was kept informed of developments at all times, irrespective of whether things were progressing well or simply collapsing due to unforeseen circumstances. The response was immediate and positive. The drive and commitment to the customer is to be applauded. My Estate Agent was Director Charlie Rooke. She brought a fresh outlook to the table when I first met her. She leads from the front and in my opinion sets out at the start what TPC is all about. Customer is key and making yourself available to deal with issues at all times.During the sale there were occasions when she went beyond what many would call the norm. A breath of fresh air in an industry which over the years has endured much criticism. I wish TPC well.