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Richard James

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1.00 /5

Bought a house through Richard James, the person who showed the house was nice. But after I was handed to Danny, he applied pressure and pushed us to use ASAP Assured Sale and Progression. Informing us that the sellers were going to use this too so it would make the process easier. This was not the case, not only did the sellers not use ASAP but ASAP were the worst solicitors I’ve ever seen. They wrote inaccurate reports, didn’t respond to messages or read documents sent to them. I can only assume that Danny recommended them so he could get further commissions. When it came to the day of collecting the keys, the agency didn’t even bother to meet me in person. Instead opting to leave the keys with the building receptionist and washing their hands.

Reply from agent

Hello Joe, It is disappointing that you feel as though your experience with us was unsatisfactory. Danny and the team are keen to discuss this matter with you further, so please get in touch via email: dannyhale@richardjames.uk or if you would prefer to discuss with the branch manager, address to joshmchugh@richardjames.uk

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Address

Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AJ, UK, SN25

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