As a Landlord in shock at the state of a property recently vacated, I needed help with a TDS (Tenancy Deposit Scheme) Landlord claim which in the end was 100% successful thanks to the guidance of Amanda Sweeney (Manager of the Tenancy Management Team). Her prompt, concise, clear advice and communication made it so much easier. She was professional but with the right amount of empathy to calm my anxiety. As a new Landlord experiencing this situation for the first time, her help was invaluable.PositiveResponsiveness, Quality, Professionalism, Value