I've been looking at a move to Swindon for a little while, having researched the areas and amenities carefully. I began to contact local agents to give my details and likes/dislikes - from the first day of contact Richard James were so helpful and friendly with a selection of properties that were totally up my street. (forgive the pun) I decided at that point, that if i could, I would like to work with this agent far above the rest. As things progressed they always kept me up to date on availability and arranging viewings, readily available for a call with any questions I had. Finally I found the perfect home and Jessica West was a great liaison point - I can picture her smiling as we talked on the phone. I felt welcome and valued, now the contracts are all signed and the move in date is pencilled in I feel confident I can speak to them as and when I may need!PositiveResponsiveness, Quality, Professionalism