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EweMove Swindon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I had a really good experience with EweMove Estate & Letting Agents in Swindon.

Reply from agent

Thank you so much for your lovely feedback! 😊 We’re thrilled to hear you had such a good experience with EweMove Swindon. Providing great service and a smooth property journey is really important to us, so … More

4.00 /5

Just wanted to say what a fabulous service we received from Dan on the sale of my brother’s house. After a slow start, he got us a buyer and kept us informed throughout the whole process to completion today. Thank you Dan for all your advice and help, especially in communicating with both my brother in the UK and myself in Spain.

Reply from agent

Thanks for sharing this wonderful feedback, Karen. We're so pleased that you found our service to be courteous & professional when we were handling the sale of your brother's house. If you ever require our services again in the future, then please do not hesitate to get in touch. Best wishes,

4.00 /5

Overall I was very satisfied with EweMove. They came quickly to give me a valuation which I was happy with and at a time when the property market was sluggish I had a good response and viewings. I dealt mainly with 2 agents, initially Jo and then Jade. Both were highly professional and I felt both worked in my best interest and showcased my house to its fullest. I had issues with my conveyancer and felt that Jade went above and beyond to help me and move things forward. I would recommend them and would use them again...hopefully not too soon!

Reply from agent

Thank you Miriam, we’re delighted you were pleased with our service. I hope you’re all settling in nicely at your new home.

4.00 /5

recently sold our house using Jo Moss @ ewemove in Swindon. excellent service, easy to communicate with, very proactive and did very well to get best price for our sale. not particularly impressed with the follow up admin service which seemed duplicate and cause some confusion, but Jo was always available to keep us informed and de-stress proceedings. would certainly use again and recommend wholeheartedly.

Reply from agent

Thank you Nicholas for your wonderful review. We're so pleased you'd recommend us, please don't hesitate to contact us again in the future if needs be. All the best.

1.00 /5

Really disappointing service - poor communication, misleading information and hidden fees. This led to losing money and no completion of the house purchase.

Reply from agent

Hi Caroline, Thank you for taking the time to share your review. I’m truly sorry to hear that … More

1.00 /5

Me and my fiancé were trying to view a house on Cloudberry Road with a member of staff called Dan. He is useless, incompetent and straight up rude + passive aggressive. They told my fiancé they do not have any properties on Cloudberry road so I have attached photos of 2 listings they have ON CLOUDBERRY ROAD. AVOID THIS COMPANY AT ALL COSTS.

1.00 /5

I had the misfortune of selling my home with Ewemove. Poor advice from Ewemove led to a 9 month saga, with extraordinary stress, and appalling communication. Expensive and untrustworthy.

Reply from agent

Dear Phil, We are sorry to read your review and whilst we always value feedback, we do feel this is completely unjustified. If others reading this are to look at your review of your buyer’s agent, they would perhaps understand that your gripe is with them and not us. From our perspective, we went over and above for you, not only dealing directly with your buyer’s buyer as the agent below was not communicating with anyone, but also your onward vendor (who should not have been tied into this transaction) to ensure the chain stayed intact. We even negotiated with your buyer to increase their offer further on your property to compensate you for the delay caused by their original sale falling through. This has been cemented by your buyer who has given us glowing reviews for the service we provided. We can fully appreciate how stressful this must have been for you, with your move at the mercy of weak links in a chain. However, had it not been for our involvement and constant communication with yourself, and the rest of your chain, your transaction would probably still be ongoing. It was an unfortunate 7-month process where the chain below collapsed, and the agent put in place yet another buyer with a difficult financial situation, which is not within our direct control. We are a business who strive to provide a positive experience for our clients, so we are sorry to hear that you didn’t feel that we did everything in our power to help progress your move as quickly as you had hoped. We would like to thank you for the full payment of our invoice and wish you all the best on your new adventure.

Contact details
Sales Phone:

01793 236 598

Opening hours

Unknown

Address

1 The Laurels Clarks Hay,, Swindon, Gloucestershire, GL7 5UA, South West, UK, GL7

About

Hi there! Thank you for visiting our website. I am Jo Moss, your local Branch Director of EweMove Swindon. I have lived in and around Swindon for many years, currently living locally in South Cerney with my husband, two children, vocal Bengal cat and crazy Labrador! Having worked for a corporate company for 20 years in various customer service roles, I decided it was time for me to look for a new venture in life. Having always had a passion and interest in property from buying my first home at just 21 years old and moving several times over the years I felt that many Estate Agents were missing something very important - how to look after their customer. In 2019, I decided to take a leap of faith and set up EweMove Estate Agents in Swindon. Together with my good friend and colleague Alex, EweMove Cirencester we have grown EweMove Swindon into a successful business, helping people to sell and buy houses in Swindon and surrounding villages. Putting our customers at the forefront of our business we pride ourselves on our personal touch. Always on hand to offer advice and support throughout the transaction, from your very first phone call to the day we personally meet our buyers to hand over the keys on completion day. I love my job. Being an Estate Agent is not just about selling houses (which we do - very successfully), but about the journey we go through with all of our vendors and our buyers, many of whom have become personal friends. We really do go through the emotions with you- why? Because we care so much!

Our team

Alissa Davis

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