Well Had my viewing arranged for one day and that was turned down less than 24h before the viewing. Claiming the person who lives in the flat is ill. (saturday). Got rescheduled for monday (had a confirmation email) only to find out that I was basically forgotten about. Second time in a row I was let down. If thats what is happening with viewings I dont want to find out what is it like to let with theese guys..... Honestly I have no idea where all the 5 stars came from as I have been treated, well, unprofessionally is a very nice word to be used.