Originally, we went to view a property that Ben was the agent for, after this we made the decision that we wanted Ben to sell our home. After the initial conversation, it was clear that we certainly made the right choice and that Smiths would provide a much better service than other agencies we had spoken to; they were certainly right about this. From start to finish we had no concerns, everything was efficient, well communicated and there was an overall exceptional quality of service. Our property sold within the first set of viewings for a price that exceeded our expectations, there was no back and fore, just a quick and simple conclusion. I think this is the best possible scenario for anyone selling their home! Ben and rest of the involved company went above and beyond, helping to chase things along with our purchase property, offering advice and generally helping to move things along as much as possible. There were many complications with our purchase property, without Smiths & Ben I feel it would have been an extremely difficult and stressful period for myself and my pregnant wife. Months after our sale had completed Ben & Smiths got in contact to congratulate us on the birth of our son and also delivered some gifts, so not only is the service from start to finish, but the aftercare meets these levels also. We couldn't be happier, when we move on to our next home we will certainly use Ben & Smiths to do so.PositiveResponsiveness, Quality, Professionalism
Rhys Smith was the key contact for the sale of our house and we cannot recommend him highly enough. We were extremely impressed by the high quality of service and professional approach from the initial valuation to completion of sale. We especially valued the proactive approach taken to selling our house in terms of the marketing, open days and vetting of prospective purchasers. We were very happy with the price achieved, the speed of the sale and that Rhys ensured that we were consulted and fully informed of all developments at each stage.PositiveResponsiveness, Quality, Professionalism, Value
By far the best estate agent I have ever dealt with. My husband and I looked at so many properties with so many agents and Rhys at Smiths was heads and shoulders above the rest. Our purchase experience was faultless. Rhys was incredibly professional, always available to answer our questions and made the process really straight forward. We now have a property to sell which without question we will advertise with Rhys. I cannot recommend his services more highly.PositiveResponsiveness, Quality, Professionalism, Value
Highly recommend instructing Smiths Sales & Lettings if you are thinking of putting your property on the market or if you just want general advice. I had the pleasure of dealing with Rhys Smith who visited my home and provided excellent advice and was very professional. Rhys gave clear guidance on what I should expect and the market at present plus gave me several options to consider. His local knowledge of the areas I am interested in buying extremely useful and much appreciated. I will be ready to proceed with selling my property in a few months time and more than happy to instruct Smiths as my estate agent.PositiveResponsiveness, Quality, Professionalism, Value
Rob Smith has a fresh and unique approach to selling properties and has sold 2 businesses and our house for us over the past 2 years, achieving at least the asking price each time. His professional demeanour and candour gave us the confidence to use him repeatedly and we have recommended him to many people who have also achieved successful sales through him. His office team are helpful and responsive and Rob’s “can do” attitude made what could have been tricky transactions all the smoother. I would highly recommend and would definitely use Smiths Homes for any future sale.PositiveResponsiveness, Quality, Professionalism, Value
After a few attempts at selling our family home using established estate agents we decided to go with Smiths, they worked out a great rate and set out to get the best sale they could. They did an amazing job of making the house look like something from a magazine in the photos, used a drone to capture the true size of the house and garden for the potential buyers to see, they also did a virtual film that captured the house in great detail and give the browser a good experience. We all felt safe knowing they would be doing their best for us and they gave us daily updates on buyers verdicts and thoughts. After a few months all the hard work paid off and we sold the house for the amount we felt happy with. I would recommend Robert, Nicola, Adele and the team to anyone who has a property to sell as they are really very sincere, professional, honest and fair. Peter Stone October 21PositiveResponsiveness, Quality, Professionalism, Value
I am delighted with the service provided during the sale of my home so far with Smiths. From first impressions at valuation, through preparation for marketing, viewing management and feedback, and in subsequent offer negotiation and sales progression, Ben has been absolutely fantastic. He is a real ‘people person’, and his communication has been impeccable. It it feels like he is fully invested in making the process run as smoothly as possibly for both myself as the seller, as well as for the vendor. I wouldn’t hesitate to recommend Smiths, specifically Ben. Should the need arise in future, I will be a returning client.PositiveResponsiveness, Quality, Professionalism, Value
We used Smiths Sales & Lettings to purchase our first home and they made the whole process an extremely positive one. Rhys was our agent and he went above and beyond to help us secure the house and ensure the process went through smoothly, along with Janine. From a buyers perspective they made us feel secure and had brilliant knowledge about the property, showing how much they care about their profession. I would definitely recommend the company.PositiveResponsiveness, Quality, Professionalism
Smiths Estate Agents is an exceptionally professional outfit and they really know their stuff! The quality of their service is fantastic and they take high quality photographs of your house. They also take fantastic drone footage too to help support the sale. Rob Smith is easy to contact and is always available. He is also happy to complete viewings on a Sunday - the day we sold our house. The support after sale is great and they provide great advice when looking for your new home too. I would highly recommend.PositiveResponsiveness, Quality, Professionalism
Thank you so much to Howell for being so accommodating and finding us such a beautiful home. Was a joyful experience.
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Unit 4 270 Cockett Road, Swansea, SA2 0FN, UK, SA2