Very disappointed with the level of service and care. Photographs were disappointing and didn't show the house off to its best potential. I therefore had to take my own photos to up uploaded onto the website. Once we had sold there was barely any communication with updates from the agents who were supposed to be chasing the chain and keeping us informed with what was happening. I was even told that it was not the agents job to do this chasing but our solicitors, this of course was incorrect. When the company came to change the for sale board to a new one as the old one had blown off they left loads of pieces over our front garden, not very appealing for people looking at buying the house. The fact we paid them double what we paid the solicitors for little or no work was ridiculous and they didn't seem to ever go out of their way to make selling less stressful and easier.