As previously advised over the telephone and in writing at the time of your rental application; our valued Landlord Clients simply did not wish to rent their property to you and selected another couple who had also viewed the property on the same day just prior to yourselves and subsequently applied for the property the same evening online. Our communication was very clear and precise at all times and when your viewing appointment was booked in; the property was still fully available - 2 other parties were also viewing after yourselves. One of these other parties who viewed, also wished to apply for the property but, like yourselves, were unsuccessful and accepted our clients decision graciously. We will continue to work with them and help them find another property. The rental market is extremely fast pace and we are deeply sorry you could not accept our clients decision however we will always act in their best interests and are transparent at all times. Wishing you all the best though!