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Richard James - Stratton St. Margaret

A selection of reviews/testimonials by highest rating
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3.00 /5

The photos taken by Nicole of my house were excellent! However, the rest of my experience with RJ has had it’s ups and downs. I didn’t feel the contract and small print was explained properly to me. It was all very rushed. Thankfully, I was still in the cooling off period when I was able to re-negotiate the commission fee. The wrong photos were uploaded to Rightmove initially. Even though the offer was accepted on my house in February 2018, the sold sign has never gone up (June 2018). I was led to believe that my house was worth more than it was to draw me into a contract, I believe. However, despite these and some other issues, Mark Stacey has been great when I’ve given him an ear bashing. Also, Sharon Clark has been lovely to deal with in what has been a very stressful process so far. Let’s hope moving day goes smoothly in 2 weeks time!

Reply from agent

Sharon, Thank you for your review. We appreciate your honest feedback and will address what we can as it is always our aim to give you a 5 star experience. Its pleasing to hear that you have had some positives along the way and rest assured we will do our best to improve for the future.

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150 Grange Drive, Stratton St. Margaret, SN3 4LA, UK, SN3

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