As first time buyers, I was super nervous about the whole house buying process. We didn't know whereabouts we wanted to live, so had a lot of experience with many different estate agents... Richard James were by far the best! Not only did we get emails whenever a house was put up, and then easy communication whilst booking viewings, but they provided secure and constant communication throughout the whole process. We found a property we loved via Richard James and, thanks to them, buying the house was such an easy process. I know that if we ever sell our home, we will do it via Richard James!