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James Du Pavey - Stone

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

What a great service from start to finish. We called the office on several occasions and spoke to Rhys primarily who kept us informed every step of the way offering advice and guidance throughout. They heave been exceptional throughout the buying and selling process.

Reply from agent

Hi Andy, So happy to have helped you through the process! Buying and selling isn't the easiest task but we try our best to keep communication fluid to make moving house as stress free as possible! Good luck in your new home, we hope you settle in well!

5.00 /5

Many thanks to all the staff at the Stone branch for all your hard work and support during the sale of my Mum’s house. From the start communication was brilliant dealing promptly with all viewing enquiries and ensuring I had all the necessary information about prospective buyers. During the various ups and downs of selling a property they supported me and helped me through. Once the property was sold they continued to support me right through to completion.

Reply from agent

You are more than welcome Victoria! We are so glad to have been a part of the process for you and happy that we were able to help to get mums house sold. Good luck in the future and you know where we are if you ever need any help.

5.00 /5

Catrina and her team were the estate agents of the builder, from whom we bought the house. Without their involvement the sale would never have happened. Catrina helped to shape the deal and find a mechanism to make that deal work. There were numerous significant hurdles to overcome and her energy, tenacity, experience, cajoling and straight talking to all parties in the chain were crucial in ensuring the purchase was achieved. All at the Stone Office were invariably helpful, friendly and supportive and this meant a lot to us. Most importantly they went over and above what could be expected of any estate agent and deserve the highest commendation. Well done indeed.

Reply from agent

Congratulations on finally getting there Martin! It wasn't always as smooth sailing as we hope but we are so happy to have gotten you there! Settle into your new home well and thank you for letting us be a part of your house moving journey!

5.00 /5

We recently sold our house with JDP and what a fantastic team! Nothing was ever too much for them! Super fast responses and we were kept up to date from start to finishing of purchasing our perfect new home! One person that really helped me through it was Pippa what an absolute star and credit to the company! I would definitely reccomend to anyone else trying to sell their home! Just an amazing experience! Thanks team stone! X

Reply from agent

Thank you for such a lovely review Sarah! We are so happy to have been able to help you with your journey to such a wonderful new home! We hope you settle in well!

5.00 /5

We sold our house through James du Pavey in Stone and purchased our new home through the Eccleshall branch. We had excellent service from both branches and they made the process very easy for us. We were kept updated every week and any questions we had were answered straight away. Every staff member we encountered was super friendly and helpful but an extra thank you to Rhys in Stone who I spoke to most weeks, and the lady who took the photographs of our house (can't remember her name,sorry). We would definitely recommend James du Pavey for anyone wanting to buy/sell property.

Reply from agent

Hi Claire, Thank you so much for taking the time to leave a review on here - it means the world to the teams! We are all super grateful to have been able too help you on your home moving journey. It was a pleasure to help you to sell your wonderful home and being a part of the purchase process as well is just the icing on the cake! We hope you settle into your new home quickly and wish you all the best in the future.

5.00 /5

Personally not partial to Estate Agents, what do they do for their money, BUT James Du Pavey are different they work hard for the money. I only bought my home through them but they worked the chain hard and communicated every step. Just what people want not silence. Thank you so much to the whole team but Pippa you were amazing. James Du Pavey are wholeheartedly recommended; it's time all other estates agents woke up and become a true service.

Reply from agent

Thank you so much for taking the time to leave a review Ian and what lovely kind words you have left! We are so happy to have been a part of your house moving journey and really do hope you settle into your new home well. We hope you are happy there and won't need us for a while but will welcome you back to us with open arms should you ever need any further home moving help and advice. Sending all of the best wishes from Pipp and the whole team

5.00 /5

Very professional and excellent staff. Thank you Ryhs and Laura for your kind support during this process.

Reply from agent

Thank you so much for taking the time to leave a review Avinash! We are so happy to have had the opportunity to help you with your move! Hoping that you settle in well!

5.00 /5

James du Pavey were very helpful throughout our purchase in Newcastle under Lyme.

Reply from agent

Thank you for taking the time to leave a review! We hope you settle into your new home in Newcastle Under Lyme well and wish you all the best for the future. Thank you for giving us the opportunity to be a part of your home buying journey.

5.00 /5

Couldn’t recommend James du Pavey in Stone more! Pippa was very professional and friendly and constantly updated us on the process of our house purchase. Nothing was ever too much to ask and their communication was fantastic! Thank you!

5.00 /5

We sold our house through James Du pavey as well as buying our new property through them. They were excellent from start to finish, every staff member we came across was extremely professional and made the process as easy as it could be. They are the only estate agents that got back to us after we requested viewings ( other agents took days)- making it easier to find a property we liked and for people to view ours quick. Would definitely recommend them!

Reply from agent

Our first review to include a photo! What a lovely site those boards are when the sold slips are attached! Thank you so much for taking the time to leave such lovely comments here and thank you for letting us be a part of the big move. We all hope you settle into your new home well and wish you all the best for the future. If you ever need any help in the future, you know where we are!

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Address

Christchurch House, Christchurch Way, Stone, ST15 8BZ, UK, ST15

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