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Belvoir - Stone

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
03.01.2018
Having read the review by

Having read the review by DGM, I would like to comment on my experience with Belvoir. I do not wish to contribute to a war of words however I am an honest person who wishes to help anyone who may contemplate using Belvoir in the future. I was the tenant that DGM talks about "checking out on their own" and I can confirm this was definitely not the case. The director of Belvoir checked me out in person, was extremely helpful and provided a thorough inspection of the apartment before signing it off as perfect. He was the last person to be present in the property. DGM also mentions that "several thousand pounds worth of damage" was left and this is also untrue. The review says this was "fully provable". However, there was no damage at time of check out and these acusations were found to be inconclusive following the deposit protection schemes decision to correctly return 100% of the deposit back to me. All in all, Belvoir and all its staff were helpful to me throughout my rental term and as far as I'm concerned acted appropriately and professionally.

review by J 03.01.2018
Reply from agent

If our case was not true - then come the Property Ombudsman ruled in favour and fined Belvior - The photos this tenant left the property in speak for themselves.

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42b Radford Street, Stone, ST15 8DA, UK

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