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Northwood - Stoke on Trent

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I can highly recommend Northwood at Hartshill Road and in particular Paula. Northwood were the agents for our vendor, however Paula made us feel like we were all working together as one team to get the sale over the line. She went above and beyond in my opinion and was unfailingly professional, pleasant and quick to respond to calls, queries and questions.PositiveResponsiveness, Quality, Professionalism

Reply from agent

I’m so glad the service you received was Over And Above, Paula will be so pleased to read these kind words. We understand that the sale is as important as the purchase and everyone needs to be kept up to speed. Thank you. 👍😃 …

5.00 /5

Honestly ! Kye & the team were very helpful from the start & nothing was to much trouble,i rang so many times with questions to ask and they were so polite. Kye who handled my application for a rental went out of his way to help,he is a very polite and well mannered man to meet & chat with.PositiveProfessionalism

Reply from agent

Cheers Lee that is fantastic to hear, Kye will be so happy to hear your comments, and I’m pleased to see we went over and above your expectations, great to have you on board, thank you.

5.00 /5

Mandy was excellent throughout the process of putting the house on the market to seeing it through to the end. She is very helpful and friendly and kept us in the picture. Couldn't have asked for better service. Would definitely recommend and use againPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Congratulations on your sale and thank you for your super comments and 5 Star review of Northwood, Mandy will be thrilled to hear your comments.

5.00 /5

We have worked with Mandy from Northwood on a couple of occasions. Both times she was very proactive, ensuring things moved along by keeping in touch with both sets of solicitors. Northwood are easy to contact and are happy to help. I would be happy to work with them again.

Reply from agent

What a fantastic review, thank you for taking the time to write these kind words, Mandy will be so pleased to read it. 😃👍 …

5.00 /5

I've used the services of Northwood for the last few years now and I've always been extremely satisfied with the team. They've always been responsive to any enquiries I've had as well as providing regular updates and feedback regarding my property in a timely and professional manner, and I would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Fantastic review, thank you, we do our best to meet and go over and above our clients expectations. It’s great when we hear we have met that goal. 😃👍 …

5.00 /5

Mandy stood head and shoulders above legal professionals (our own solicitor and estate agent) for communication and professionalism in our house purchase. She was what made the difference between a total disaster and survival. I wouldn’t hesitate to say ‘use Northwood, ask for Mandy’, a brilliant lady! To be fair, all the staff were friendly and polite, but ask for Mandy, you know you want to!

Reply from agent

What a tonic to read, thank you. Mandy will certainly get to hear of this fabulous review. 😃👍 …

5.00 /5

We sold our property through Northwoods.Highly recommended. We have sold houses before with other estate agents but these proved to be the most professional. We were constantly updated without us having to call, which is exactly what we were after from an estate agent. They kept in touch with our solicitor too without any prompting from us. They also did all the viewings for us which was really appreciated. Staff are super friendly. This was the best experience we have had with an estate agent, they hugely reduced our stress with our move. I would highly recommend Northwoods.PositiveProfessionalism

Reply from agent

This is great to read such a positive review of the sales team at Northwood and the service you received, we always look to go Over and Above our clients expectations whilst offering a cost effective service. We will ensure Paula and Mandy hear your review. Thank you. 😃👍 …

5.00 /5

We've been really impressed with the way Paula and the team handled the sale of our property. They are courteous and responsive and had the property sold quickly and efficiently. I've used a number of estate agents over the years and they certainly stand out as being one of the best!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thanks Ben, that's great to hear and thank you for taking the time to write this fantastic 5 star review of Northwood. The team here always do their utmost to go 'Over and Above' our clients expectations, we will make sure Paula hears your comments.

5.00 /5

What can I say? Fantastic! Used another agent before, nothing compares to Northwood, efficient, professional, respectful. They found me a lovely tenant, and the transition was effortlessly executed. Would highly recommend. Many thanks to Lukas and all your wonderful team.PositiveResponsiveness, Professionalism

Reply from agent

That’s fantastic to hear, I will makes sure Lukas and the team all hear your wonderful comments, we have always aimed to be better than our competition as our clients deserve the very best we can offer. Thank you. 😃👍 …

5.00 /5

I put my house for sale with Mandy who from first meeting built a very good rapport with her. She sold my house within a week but unfortunately fell through, but within another week sold again. I can honestly say from start to finish this has been the best experience I have encountered with an estate agent, and I’ve had a few. She was always professional and definitely on the ball at all times she always rang me with updates, I never had to chase her, always chasing solicitors etc. I can’t thank her enough for her outstanding service and would highly recommend her to anyone thinking of selling their property she takes the stress away from you. Thankyou again Mandy it’s been a pleasurePositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

What a fabulous review, we always do our best to go Over and Above our clients expectations, Mandy will be so pleased to hear your kind words. Thank you.

Contact details
Sales Phone:

01782 636100

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:30
Address

333 Hartshill Road, Stoke on Trent, ST4 7NR, UK

Our team

Stoke on Trent Office

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No marketing information available