From a landlords perspective, they have been: - Very good at finding us tenants - Highly responsive - Quick to make any necessary amendments
Very professional, very clear, very active, puts the work in, and makes sure that everyone involved in the process has all bases covered (referencing/checks for tenants and compliance/checks for landlords).
Having worked with Nicholas Humphreys for many many years I wanted to give the whole team a big shout out. They look after my property portfolio and are always available to help. Kayley my property portfolio manager is wonderful, so helpful and always working to do the right thing. These are one of the best letting agents I have come across! Also to name Nick, Andrew, Tom and the others for their assistance throughout the years. Thanks guys, keep smashing it!
Working with Nicholas Humphreys Stoke has been an absolute delight. Their prompt communication, expert guidance, and seamless paperwork handling made finding my perfect rental property a breeze. I highly recommend their services to anyone in search of a top-notch letting agency experience.
I previously had my rental house up for sale with another estate agent, which fell through, and felt let down and frustrated. I approached Nicholas Humphreys following a marketing letter (never heard of them before) and Chris came round to talk it all through. He discussed how the current listing looked to buyers and what he would propose elevate the listing. I immediately felt reassured that he knew what was best to sell the property and I signed up there and then. I was kept well up to date with the progress (something I hadn't experienced before with my other estate agent). Within a couple of weeks Chris managed to secure an offer. He, again, kept me well informed with how its going, often linking in with solicitors (on both sides) to keep it going and advised me of what I needed to do (if anything). The whole process has taken around 3-4 months and I can finally breathe a huge sigh of relief that it's due to complete. I can't thank Chris enough for his efforts, continued updates and support. I would definitely recommend and will use again.
We are new to renting properties and had been let down by our first estate agent who failed to get us any viewings. We then contacted Nicholas Humphreys, Nick arrived on time ( so many don't 😒) and gave us all the information we needed and assured us they could find us a Tennant. To our delight we had 3 visitors with 2 days and the house was rented out the following week. We are absolutely delighted. Furthermore the onward communication has been excellent via email and wattsap and we have been guided and kept up to date throughout. I highly recommend this agent, Nick and his team have been wonderful.
My experience with Nicholas Humphreys Estate and Letting Agency is exceptional for their efficient property management and proactive communication. My letting agent Andrew is prompt in his response to my inquiries and keeps me well-informed of the situation of my properties. He is always available to address my concerns and provide valuable guidance. He efficiently managed the tenancy agreement process. He ensured that all the necessary paperwork was completed accurately and in a timely manner. Throughout the tenancy, he continued to provide exceptional support. He promptly addressed any maintenance issues that arose, ensuring that repairs were carried out promptly and to a high standard. In summary, my experience with this agency is outstanding. I would recommend them to anyone in search of a reliable letting agent.
Great service and friendly staff. Nick has been great in helping me setting up my BTL. Highly recommended.
Really professional and warm service provided! They are true team-players and help clients through all the process, answer all questions quickly and communicate between landlord and tenant effectively, highly recommend! Very efficient and dedicated rental agent, communication is timely, answers all questions, a team is providing services to clients and landlords, everything goes smoothly, highly recommended!
Excellent service, very helpful.
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42 Piccadilly, Stoke On Trent, ST1 1EG, UK