Terrible. Please avoid. Me and my friends lived in a property of theirs, the property was in a terrible state. It is in serious need of renovation, it was not fit to rent. When I first moved in all my kitchen appliances was thrown away by the cleaners... which I only got £80 taken off my first rent. The house was mouldy (which we’re getting charged for) but we had complained about it and we were told to keep the house ventilated but they had cleaners coming and clean the mould, even the cleaners said how bad the mould was and all they could do was clean the surfaces. Cracks in the ceiling which we complained about (but we’re getting charged for that too). When we left the property we got sent a document of the things “we had damaged”, we noticed that they took pictures of things that they never took picture of in the start of our contract. For example they never took pictures of the bottom part of the mattress but when we moved out they all of a sudden remembered to take a picture of it... there wasn’t a picture at the start so there is no proof that we did or didn’t do the damage. So it’s unfair that we’re getting charged for that too. They also never took a picture of the cracked ceiling we complained about but managed to remember to take a picture of it when we left (and charged us for that too). Anyway, long story short.... they’re taking all our deposit... please avoid if you want a peaceful university living experience.
Unknown
42 Piccadilly, Stoke On Trent, ST1 1EG, UK