Wish I could give it 0 stars, the properties look lovely when viewing but failed to mention that when moving in I will encounter no end of problems such as flooding in the kitchen from loose pipes, damp in all the walls, mould, no heating, broken boiler that also leaks and have to manually open the valve every time we require hot water, broken locks, broken glass and dirt throughout the property (despite the professional cleaning service which we were told would happen prior to moving in) plus no working lamps all just for decoration for some reason. It’s currently October and we’ve had no heating since moving in (July) despite reporting it multiple times over the past few weeks now the colder nights are setting in. No one at the office seems to know who’s responsible for picking up these reports or where they end up therefore nothing gets done unless you keep going down to the office to voice your concerns. My previous 2 years I was with a different company and I had no issues like this , this year because the houses looked so nice online I thought I’d venture out and give Humphrey’s a try, will not be recommending to any students and will not be rebooking next year, not worth the amount of stress.