Every 5 star review are clearly people that work for Belvoir using anonymous accounts. My partner and his flatmates had an awful experience with Belvoir. Extremely unresponsive to emails and phone calls, refused to deal with mould issues which not only affected my partner's bedroom but his personal belongings. His clothes began to virtually rot with mould. Similar to a previous experience, they decided to deduct money off of the flat's deposit from using incense in the flat TO COMBAT THE MOULDY SMELL THAT THEY REFUSED TO FIX. MAKE IT MAKE SENSE.NegativeQuality