The team in Stansted helped me complete on my house & offered advice and counselling throughout the process. Their attention to detail & willingness to keep me informed was invaluable.
I just want to say big thanks to Russell Property, Stansted Mountfitchet and especially to Emily who helped us throughout the purchase. This is the second time we’re buying via Russell Property and have to say everything was smooth and very professional. Thanks Emily and the team !
Emily and Kasey were really good. We needed quite a lot from them for our purchase, as we needed to move quite quickly, but they were always professional and on a couple of occasions really did go above and beyond. Really quick to respond to calls and keep up levels of communication. They deserve their high rating here
The team at Russel Property Stansted were amazing! They helped us every step of the way with buying our first home - they were always just at the end of the phone. Thank you so much Emily, Kasey, Hayley and Alicia.
The service we received from Russel Property was exceptional from start to finish. We were kept informed off all updates every step of the way and there was always someone at the end of the phone to answer our questions and sort any issues. All staff so friendly and helpful and we are especially grateful to Emily who was our main point of contact, so on it. Would definitely recommend.
A very strong sales team (Alicia, Emily, Kasey, Hayley) who cannot be recommended highly enough. Their performance throughout the 6 month sale process went above and beyond our expectations. Their professionalism and willingness to deal with challenges that were not necessarily within their remit was greatly appreciated as we live outside the U.K. and could not travel back and forth all the time. Even on the last day when problems were being caused elsewhere in the chain, Emily and Kasey stayed calm and resolved the issues. A fantastic experience and thank you all again.
The service we received from Russel Property was exceptional from start to finish. We were kept informed off all updates every step of the way and there was always someone at the end of the phone to answer our questions and sort any issues. All staff so friendly and helpful and we are especially grateful to Emily who was our main point of contact, so on it. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism
After a negative experience with one estate agent, I had my house re-listed for sale by Russell Property in Stansted. I couldn’t believe the difference! The team were so proactive and managed to find two buyers within a month. The result was that sold my house for more than the original asking price. Their communication skills are exemplary: I was kept informed during the whole process, and I really felt that they earned their commission.
Russell Property were handling the property that I recently purchased. The assigned agent was a woman called Emily. The service and level of care provided by her was absolutely unbelievable. She seemed to make it her mission to take on and resolve any issue that I brought up or encountered during the buying process and she really went the extra mile to make sure that I felt comfortable every step of the way. 11 out of 10, what an absolute legend. And I'm not just saying that because she's cute.PositiveResponsiveness, Quality, Professionalism, Value
I recently used Russell's for both selling and purchasing a property in the Stansted area. Quite simply, they are the best estate agent in the neighbourhood by a distance - the staff are engaging, knowledgeable, take a detailed interest in each property they are dealing with and highly professional. Both transactions saw excellent communications throughout and all the staff are always willing to go the extra mile to help make a deal happen.PositiveResponsiveness, Quality, Professionalism, Value
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Castle Maltings Lower Street, Stansted, CM24 8LP, UK, CM24