Russell Property were handling the property that I recently purchased. The assigned agent was a woman called Emily. The service and level of care provided by her was absolutely unbelievable. She seemed to make it her mission to take on and resolve any issue that I brought up or encountered during the buying process and she really went the extra mile to make sure that I felt comfortable every step of the way. 11 out of 10, what an absolute legend. And I'm not just saying that because she's cute.PositiveResponsiveness, Quality, Professionalism, Value