Me and my partner came to Russell’s in quite a desperate situation. Our buyer had dropped out last minute, and we needed to find a replacement asap. Gary and Alicia at the Stansted branch took call at lunchtime, and by the end of the day we had met them both and had our property listed. They really understood and appreciated the situation we were in, and were quick to help us out. We had interested generated overnight and multiple offers within days. Amazing service from them both!