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The Frost Partnership

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
23.07.2022

I bought my house 16 years ago and sold it this month all through Frost. Matthew Craft and his team have provided very professional service during the whole period. They are knowledgeable, carefull, and very nice. I like everyone of them. Sonia is the person who looks after my house viewing to completion. She is very kind, helpfull, and answers all questions you want to know. I will strongly recommend them to you if you want to buy or sell your house. I will miss them!

Reply from agent

My wife and I have had the pleasure of investing with Miss EVELYN JOSHUA and evaluating whether our investment is secure. Her professionalism and caring demeanor had us feeling like she is part of the family. she has an infectious bubbly personality t… See more

5.00 /5
22.07.2022

Jacqui and the team (Chesham) are the estate agents I would want to deal with every time.We found them responsive, effective and personable, they mean and do what they say, and their advice always turned out to be spot-on. Because of external circumstances completely outside their influence they had to sell our house three times before the deal could go through. They approached this through varying market conditions with unfailing enthusiasm and effort, rapidly getting us a good result each time. Throughout an unusually complicated and frustrating process, Frosts were a constant help and reassurance, proactively following up on anything that was lagging, and fighting to progress our sale at every step in spite of significant obstacles. Even the other companies they suggested (solicitors, removals, etc.) were absolutely brilliant.When you move house there are normally several estate agents involved, and that experience showed us just how different they can be. Without exception, Jacqui and the whole of her team never fell short once, and were far superior to all the others we encountered. They are our first choice and we would recommend them without hesitation.To be clear, this review is given freely, purely in recognition for truly great service. I hope you find the same as us.

Reply from agent

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong wi… See more

5.00 /5
Reply from agent

Many thanks for leaving this 5* review for the Staines team. Best wishes to you from all at The Frost Partnership Estate Agents

5.00 /5

I would like to say a huge thank you to Harry, Ella, Megan and Tilly for there assistance in the sale of my dads house in Chertsey. We decided to use a Staines agent after having previous difficulties with other local agents. Harry and the team were highly professional and we never once had to chase the agency for regular updates. I couldn’t recommend the frost partnership highly enough for their superb efforts. They made my dads life incredibly easy as he had not sold a property before. I would like to say as special thank you to Ella Loveless for negotiating on my dads behalf and achieving significantly over the asking price. Thank you all so much. Graeme & Emma

Reply from agent

Thank you so much for this fantastic 5* review for our Staines Sales office. We are so pleased to hear that their efforts achieved significantly over the asking price for your dad. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

Excellent service from start to completion. Harry and his team are highly professional, efficient and friendly. Outstanding communication throughout the sale of my property making the whole process stress free. Highly recommend the Frost team for going above & beyond with the whole sale process.

Reply from agent

Hi Georgie Many thanks for taking the time to write this fantastic 5* review for Harry and our Staines Sales team. We are delighted to read that you received excellent service from start to completion. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5
29.06.2022

Thank you to the team at Frost Gerrards Cross. Sonia and Matthew were great to deal with, they made sure that the quality leads they had converted into a sale. Both informative, helpful and a pleasure to deal with. They really did make the sales process painless.Highly recommend

Reply from agent

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong wi… See more

5.00 /5

Frosts were just amazing. Ella Loveless listened to what we were looking for, which was a bungalow and as soon as one came on, she rang us straight away to arrange a viewing. Our offer was accepted and we were kept informed all the way through the negotiations, and 4 months later we have moved into our dream home.

Reply from agent

Thank you so much for your 5 star review. That's great to read; we're so pleased the Staines Sales team, especially Ella were just amazing. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5

We had 2 agents before Frost. Harry and Ella are the best, most honest and hard working agents I have ever known. Never hesitate to call this local company whether buying or selling. We won’t for sure.

Reply from agent

Hi Charles Thank you so much for this fantastic 5* review for our Staines Sales office. We are so pleased to hear that Harry and Ella were the best, most honest and hard working agents you have ever known. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5.00 /5
26.05.2022

Thank you to the team at Gerrards Cross for dealing with our sale. Sonia, Matthew and the team were amazing, so knowledgeable and professional throughout, a pleasure to work with. Highly recommend

Reply from agent

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong wi… See more

5.00 /5
25.05.2022

Excellent service throughout my purchase of my very first property. Massive thanks to Naomi and the team for always being quick to respond to any developments and to solve any hiccups along the journey. Thanks everyone!

Reply from agent

I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong wi… See more

Contact details
Sales Phone:

01784 464606

Sales Email:

staines@frostweb.co.uk

Lettings Phone:

01784 464606

Lettings Email:

staines@frostlettings.co.uk

Opening hours
Monday-Friday: 08:30 - 18:00 Saturday: 09:00 - 17:00 Sunday: Closed
Address

146-148 High Street, Staines upon Thames, Middlesex, TW18 4AH, South East, UK

Our Staines-upon-Thames Estate Agents office covers: Staines, Laleham, Stanwell Moor, Egham, Thorpe, Chertsey.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available