Money Money Money Obsessed!!! If you are looking to rent from this organization then stay clear. They have left me feeling Depressed, Frustrated and very upset. After 2 years being a customer renting a home in Stafford for myself and my son who always paid on time even through Covid when I lost my employment I still managed to pay the rent and bills etc. All the visits they do and supposed to come every few months to check on the property always had positive feedback saying the house is being well looked after etc etc. WHEN YOU MOVE OUT. * Will try to keep your deposit money * Manager sends harsh emails * They seem to loose records of works people who attend the property for inspections or call outs etc. * Poor communication, you will constantly be sending emails or calling to get updates. * Once you have cleaned the property to how it was when you moved in they will say its not good enough and employ cleaners without your authorization to do so. I have many videos and pictures of how the property looks when I left it and I am more than happy with the standard and condition more than satisfactory. Actually an improvement to when I moved in. Manager sent me an email today being very abrupt and not even giving me a simple answer to one of my questions. My Question: I would like to know how many hours you are paying for the cleaner to clean just the bathroom. Managers answer: The cleaner will take as long as it takes! This is after I had taken 1 day off work to go to the property to clean and the bathroom was very clean. Think the landlady is trying to sell the property and just trying to keep as much money as she can. Trust me guys stay well clear, I am a decent human being who works hard and always pays my way through life. I would not be writing this if I feel I have someway left the property in a poor state, I have not and for that reason I am letting you guys know.NegativeResponsiveness, Quality, Professionalism