Mike, or "the one with the hat," as I am referred to these days!! With many (too many to mention!) years of delivering outstanding customer service & sales. A passion and hobby, turned day job, for property. From the old and quirky, quaint bungalow, town house or even the modern light-flooding new builds, I could spend hours looking at their history and journey. Seriously geeky, I know! Rachel, my other half, has not quite as many years as me (she's a little more fresh faced - so she thinks!) but equally with sales and customer service background, now turned passionate HR professional. Her love for property comes from the story behind why we started. So why did we start this....because of our own personal experiences of the industry. Property, the biggest purchase of our life time, right? You wouldn't buy a car from a garage that didn't offer a test drive, or go on holiday to a resort that didn't clean the pool, would you? So, why stand for an average service when it comes to property? We have been the tenant with no heating, the landlord trying to get the heating fixed, the seller unsupported in a tricky sale and the buyer not contacted from offer to key collection. We know how to do it better, so don't stand for less! We care about your property journey & we mean really care, we will be by your side when things go wrong (because they do, and we cant stop that) as its about supporting "ewe" through it and raising a glass when you turn that key in your new front door, be it your next family home, stepping stone, or investment. Every client we have matters, don't believe us? Come, take a lucky dip into the 'story bowl', pull out one of our corks and we can tell you the name of the seller/landlord, the name of the buyer/tenant, the reason for the move and where they went. Together with our customers, we raise a glass to every completion, every cork has a story and we give it a happy ending! We'll be there for you every step of the way...