As first-time buyers, Alex and Adam were helpful, responsive and made genuine efforts to keep things moving. Despite there being no chain, the process took around four months, which was longer than we had expected and at times frustrating. Much of the delay came from the legal side, where the solicitor had been recommended by the estate agent. While this was outside Alex and Adam’s direct control, it did make the purchase feel more drawn out than anticipated. In the final stages, Alex was particularly helpful pushing to ensure the completion date was before Christmas. Without that persistence, the process would likely have taken significantly longer. Overall, they are a good estate agency that was let down by association rather than by the service provided by Alex and Adam.