Hello John, we were concerned to read your review and have taken time to look into your feedback. The property you expressed an interest in was in high demand and the vendor was looking to make a quick decision. As an established agent, we strongly believe in putting the Vendors wishes at the fore of our service and with regards to this particular house sale, we had received specific instructions. This can be frustrating I know, and as we did in fact record your details, I can see that we called you to ensure your search requirements were fully explored. You've subsequently decided to come off the mailing list which means we can't offer you appropriate properties as soon as we take instruction. The reason this is a shame, is because you may again lose out by waiting until properties appear on the portals. Thanks for taking the time to leave feedback and I wish you all the very best in your property search.