This reference is very specifically about SOPHIE EDWARDS. Sophie made contact with me having discovered that my wife and I were looking to move from our house in Ickwell, possibly into the St Neots/Cambridgeshire area. Estate agents unfortunately have a reputation for being 'pushy'. not listening to what you say you are looking for, and far more interested in simply selling you properties that they have 'on their books'. They also appear to lose the ability to hear when you tell them about not 'harassing' you with phone calls! From my experience over the last 12 months, this reputation is entirely deserved!! With the exception of a couple of folk, one of whom was SOPHIE. Sophie LISTENED, heard, understood what we agreed, and acted accordingly. She kept in touch periodically, as we had agreed, and she kept me up-to-speed with possible dwellings. Our plans changed several times over the months, but this did not phase Sophie at all. In the end, we have not purchased a house through Thomas Morris, essentially because our purchase palns have taken a different journey. So Sophie's best efforts on our behalf did not bring her any financial reward. However, I do hope that she will take some reward from knowing that she is excellent in her work, operating with courtesy, honesty, integity - and a good sense of humour! A real professional. I highly recommend her to future clients, and wish her every personal and professional success in her futrure.PositiveProfessionalism

I used Thomas Morris to buy and sell a property and the standard of service was outstanding. Chloe was amazing, I was heavily pregnant near the end of completion and she ensured everything ran smoothly so I could complete on my sale and purchase before giving birth. Nothing was too much trouble for Chloe and my mind was put at ease in such a challenging process during a global pandemic. Thank you ChloePositiveResponsiveness, Quality, Professionalism, Value

Very efficient trouble free process of selling in these tricky times. Communications with the team worked well and I was kept informed throughout. Thanks to Sam especially for his help in organising the sale. I would certainly highly recommend the team in St Neots.PositiveResponsiveness, Quality, Professionalism, Value

Oh wow, what an amazing company to deal with...Joe in the Ramsey branch worked above and beyond all expectations for us and we are pleased to say, we shall be picking up the keys today....Joe, you are a real credit to Thomas Morris, You clearly love the job you do and it shows with the way you deal with things....From the bottom of my heart, we thank you.

Andrea and the team sold our home in Bevington Way in 10 days. They did a great job and I really appreciated being kept in the loop by Sales Progressor Jenny. Thank you guys, for making what can be a stressful experience, a smooth one! (This is Emma, using my sons account!)PositiveResponsiveness, Professionalism

Had an excellent experience with Thomas Morris in recent weeks both selling and buying properties. Very professional, honest and fair throughout. Chloe was excellent when providing an appraisal on our property and all of the team who showed us various houses were all very knowledgable and realistic. Great experience and will certainly use TM St Neots team again!!PositiveResponsiveness, Professionalism

Thank you Sophie for finding our dream house! We’d been liaising for a while about different properties and as soon as we were in a position to proceed you found us the perfect home. You clearly knew exactly what we wanted and I appreciate you accommodating a viewing so promptly. You’ve been wonderful and I can’t thank you enough - fingers crossed for a smooth process onwards!PositiveResponsiveness, Professionalism

We recently left a contract with another Estate Agent and left were angry by the experience, in what is a stressful process anyway. Our criteria are simple: communication, proactive sales and professionalism. Kevin and his team talked the talk, and then actually walked the walk and delivered a solid sale with 10 days.PositiveProfessionalism

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We recently put our house on the market with Thomas Morris and have been very impressed with the professional and friendly team. I would recommend them to anyone and everyone!