Very poor communication with the agent. I was trying to get everything in order before going away but no one would do anything. I was ready to pay and sign everything so that I could enjoy a week off before a stressful move. But that was wishful thinking. As soon as I flew out I was bombarded with emails requesting paperwork to be signed, etc... On top of that I was told the carpet of the new property didn't need professional cleaning as it was new, surprise surprise, the day we moved in we found out not only that the carpet wasn't new but that the previous owner had a cat. The stench was and still is unbearable not to mention my partner is allergic to cats. I now need to fork out more money to change the carpet in a house that is not mine. Very disappointed with this agency, it's been a constant let down from start to finish. I'll never use them again that's for sure.
48 London Road, St Albans, AL1 1NG, UK
At Northwood St Albans, we understand that dealing with residential property is as much about personal rapport and the relationship you build with clients as it is about market knowledge and expertise. After all, when you are putting your home or a sizeable investment property in someone else’s hands, whether it’s a property for sale or buy-to-let property, it is critical you have one key thing in your agent… trust. The experienced team at Northwood works very hard to build this trust and why we are so committed to looking after our clients. We are here to guide you every step of the way and support you throughout the entire process, whether you’re buying, selling, letting or seeking a property valuation. We ensure you get the best possible advice. Our exceptional service extends across a range of property services including property management services, rental valuations, and more. We are one of the foremost estate agents in St Albans and St Albans letting agents, having won numerous awards for customer service from being in the top 20% of agents in the UK three years running according to the BEST Estate Agency Guide, to consistently being the highest-ranked agent on allAgents for 8 years running. We have developed extensive property knowledge and expertise, having operated in St Albans since 2006. From Marshalswick to Jersey Farm, Fleetville to Napsbury, we deal with all types of properties, from 1-bed apartments to multi-million pound farmhouses. Whether you’re looking for homes for sale in St Albans or property to buy in St Albans, we can help you find the perfect property. We also have expertise in areas like Hemel Hempstead, where our services as Hemel Hempstead estate agents extend to a broad clientele. So whether you are looking to sell or let out your property, or wanting to find one to rent or buy, Northwood St Albans is right here ready to help you. Our property sale expertise ensures you get the best results, with our award-winning service ensuring you are supported at every stage.