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Northwood - St Albans

A selection of reviews/testimonials by highest rating
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1.00 /5

Had a viewing for a property in St Albans, the agent Lenka(Lettings negotiator) who was supposed to show us the property came late, I had to call agency to check where is she. She was completely clueless about the property, she was not even aware of the asking rent, if the the furniture was staying or going. After viewing I showed interest in putting the deposit, she told me that she has others viewings as well. I told her that I'll offer more than other offers she'll receive. She called next day and told me that the furniture is staying and they have an offer more than mine, but my income was more than theirs and that I'll probably get it. After the weekend she emailed me that the landlord has accepted other offer, she didn't gave me any reason, I asked her what the reason of rejection but she didn't gave any answers to which I believe I have been discriminated. Completely disappointing experience.

Reply from agent

Hi Ahmar, we are disappointed to read your review as the team generally goes to some lengths to understand the position with all properties before they show tenants round. As discussed over the phone, where a property is very popular our usual process is to ask for best and finals to be submitted to be fair to all those involved, with the successful candidate going higher than the asking price as was the case in this instance. We hope we can help you with a property in future.

Contact details
Sales Phone:

01727 734550

Lettings Phone:

01727 734550

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 10:00 - 16:30
Address

48 London Road, St Albans, AL1 1NG, UK

At Northwood St Albans, we understand that dealing with residential property is as much about personal rapport and the relationship you build with clients as it is about market knowledge and expertise. After all, when you are putting your home or a sizeable investment property in someone else’s hands, whether it’s a property for sale or buy-to-let property, it is critical you have one key thing in your agent… trust. The experienced team at Northwood works very hard to build this trust and why we are so committed to looking after our clients. We are here to guide you every step of the way and support you throughout the entire process, whether you’re buying, selling, letting or seeking a property valuation. We ensure you get the best possible advice. Our exceptional service extends across a range of property services including property management services, rental valuations, and more. We are one of the foremost estate agents in St Albans and St Albans letting agents, having won numerous awards for customer service from being in the top 20% of agents in the UK three years running according to the BEST Estate Agency Guide, to consistently being the highest-ranked agent on allAgents for 8 years running. We have developed extensive property knowledge and expertise, having operated in St Albans since 2006. From Marshalswick to Jersey Farm, Fleetville to Napsbury, we deal with all types of properties, from 1-bed apartments to multi-million pound farmhouses. Whether you’re looking for homes for sale in St Albans or property to buy in St Albans, we can help you find the perfect property. We also have expertise in areas like Hemel Hempstead, where our services as Hemel Hempstead estate agents extend to a broad clientele. So whether you are looking to sell or let out your property, or wanting to find one to rent or buy, Northwood St Albans is right here ready to help you. Our property sale expertise ensures you get the best results, with our award-winning service ensuring you are supported at every stage.

Our team

St Albans Office

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure