Horrendous agents. Did they sell the property? Yes. Manager, Sam, attended to the valuation and I was blown away with the professionalism, honesty and promise of aftersale services. This is where the good stuff about them ends. They have a dedicated after sales line, it’s option 4, don’t bother ringing it, they never answer it. On the 29 occasions that I attempted, it wasn’t answered once. Voicemails are ignored. One time the inbox was full so couldn’t even leave a voicemail. Awful service. We had an issue with our property during the sale which the buyer was legally obligated to be informed of, naturally, we were worried and wanted to be kept informed. Were we? Ofocurse, not. A full week later, I called again only to be told that the buyer hadn’t even been made aware, a bit of a problem when me as the vendor has to make the agent aware of legal obligations. When these complaints were raised with Sam, the manager, they were met with excuses such as being understaffed and automated emails being sufficient as a means of communication. Considering they were considerably more expensive than other agents, their service fell grossly short of being considered satisfactory let alone impressive. Avoid!