I was introduced to Brian and Loretto at a time when I was becoming increasingly frustrated with poor service from another agent. They immediately took on the challenge of dealing with a complex maintenance issue in one of my properties, relieving me of the burden and filling me with confidence that I had made the right decision to switch. I receive a truly personal service from Brian and Loretto. They keep me fully informed whilst providing me with sound professional advice, all with a smile! In Belvoir, I know I always have someone 'on my side'.