I have been with Belvoir for just about a year now. I was previously with Leaders. So far the difference in quality of service is remarkable. You only learn about how good a service is when things go wrong. Unfortunately I have had a few maintenance issues lately. Belvoir have gone out of their way to resolve these issues. They get involved with the investigation themselves whereas Leaders seem to just send a contractor in whose interest is to find something wrong and charge the highest price for putting it right. When I queried something with Belvoir it was properly investigated and my reading of the situation was found to be correct. Leaders always appeared to be defensive. Two years on I would say that, although everything hasn’t been perfect I generally consider that Belvoir try to look after my interests as a landlord but also want a fair deal for the tenant.