I rented a one-bedroom flat through Belvoir for almost 4 years and had absolutely no problems during that time. From day one, everyone in the team was very professional and responsive to all my queries. Upon moving in, all important steps such as organising an inventory and using an independent external company to hold my deposit were undertaken. Throughout my time in the flat, a few things stopped working (washing machine, fridge etc.), but I never experienced any difficulties in contacting the agency nor getting those items fixed/replaced. After moving out, I received my entire deposit back without any problems. I highly recommend Belvoir - what a great team!