We recently used Neilsons for both the sale of our current home and purchase of our new house. Jenna ensured that the process went smoothly and without hitch start to finish. Her responsiveness (even when out of office / out of usual hours), attention to detail, knowledge and expertise made what could have been a stressful time a lot less worrying - a huge thank you to her, and Danielle, for their kind support and 10/10 service.
Would highly recommend to anyone looking to sell or buy a house in the Edinburgh / Lothian area.
Reply from agent
Thank you so much for taking the time to leave such a kind and thoughtful review Natalie. We’re absolutely delighted to hear about your positive experience with both the sale of your home and the purchase of your new one. Jenna is delighted to know that her responsiveness, attention to detail, and expertise helped make the process as smooth and stress free as possible, and your lovely comments about Danielle’s support are very much appreciated too. Providing a high level of care and service throughout what can be a challenging time is something we pride ourselves on, so it’s wonderful to hear this reflected in your experience. Thank you again for your review. We wish you every happiness in your new home and would be delighted to help again in the future.