I’ve used Neilsons solicitors twice now for moving house. The first time was a poor experience but I gave them the benefit of the doubt. However, the second time has been even worse. From poor communication, incorrect information, delays, errors, to simply being ignored - it’s been an extremely poor customer experience and I would not recommend Neilsons to anyone looking to move house. I sent an email on 19th of February and now, a month later, I’m yet to receive a response.