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M & P Estates

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Hannah went above and beyond. Thank you.

Reply from agent

Hi Liam, Thank you for taking the time to leave such a kind review—it really does mean a lot. I’m so pleased to hear that Hannah made such a positive impression and went above and beyond for you. That’s exactly the level of service we strive to deliver for every client, so it’s great to see it recognised. If there’s ever anything else we can help you with, please don’t hesitate to get in touch.

5.00 /5

Hannah at M&P has been absolutely amazing through the process of our move. She is always professional and helpful beyond belief, nothing was any trouble for her. She was always there at the end of the phone if we needed something. If there was a problem she had a solution for it. Thank you Hannah for all your support and making our move go as smoothly as possible. We will always use M&P for future moves and would highly recommend Hannah and the rest of the team at M&P.

Reply from agent

Thank you so much for your incredibly kind words—this really does mean a lot to us. I’m delighted to hear how well Hannah supported you throughout your move. Providing a professional, responsive, and solution-focused service is exactly what we aim for, and it’s fantastic to see that reflected in your experience. I know Hannah will be especially pleased to hear how much her support made a difference. Moving home can often be stressful, so it’s great to know we were able to help make the process as smooth as possible for you. We truly appreciate your recommendation and your trust in M&P Estates. We look forward to helping you again whenever you need us. Wishing you all the very best in your new home.

5.00 /5

We used M&P as our estate agent and it was the best decision we ever made. Hannah who works there is amazing. She is helpful. Was Always at the end of the phone or message to guide us and help us through everything. Nothing was to much for Hannah. Even after everything was completed she still checks in and helps with enquiries. I will always use M&P and especially Hannah in the future when it’s time to buy our forever home. And I will recommend Hannah to friends and family as well because you will be in the best hands possible using M&P and especially Hannah.

Reply from agent

Thank you so much for such a fantastic review—this really means a lot to all of us. I’m absolutely delighted to hear how positive your experience has been and that choosing M&P Estates proved to be the right decision for you. Hannah will be over the moon reading this. She genuinely cares about her clients, and it’s clear from your words just how much effort she’s put into supporting you every step of the way—even after everything has been completed. That ongoing support is something we pride ourselves on, so it’s great to see it recognised. We truly appreciate your recommendation to friends and family—it’s the highest compliment we can receive. When the time comes to find your forever home, we’ll be here ready to help you every step of the way again. Wishing you all the very best, and thank you once again for your trust in us.

5.00 /5

Thank you so much for your help and support throughout the process. Hannah has been absolutely superb throughout the process too and can’t thank you enough for dealing with the ups and down we had during the process. Thank you everyone at your office too.

Reply from agent

Thank you very much for your kind words—we really appreciate you taking the time to share your experience. I’m so pleased to hear that you felt supported throughout the process. As we both know, there can be a few ups and downs along the way, so it’s great to hear that Hannah was able to guide you through it all and keep things moving in the right direction. I’ll be sure to pass your comments on to her and the rest of the team—they’ll be delighted. Thank you again for trusting us, and if there’s ever anything we can help with in the future, please don’t hesitate to get in touch.

5.00 /5

Hannah provided outstanding service at M&P Estates. She was incredibly kind, professional, and always ready to help whenever I had questions. Her friendly attitude and dedication made the whole experience smooth and stress-free. I truly appreciated the support and care she showed throughout the process. I happily rate her and all the staff members 5 out of 5. 🙏🙏🙏🙏 Thank you very much!

Reply from agent

Thank you so much for taking the time to leave such a wonderful review. We are absolutely delighted to hear about your positive experience with Hannah. Hannah takes great pride in supporting our clients and making the process as smooth and stress-free as possible, so it is fantastic to see her kindness, professionalism and dedication recognised. Your kind words will mean a great deal to her and the rest of the team. At M&P Estates we always aim to provide a service that is friendly, supportive and professional from start to finish, so it’s very rewarding to know that this was your experience with us. Thank you again for your 5-star review and for trusting M&P Estates. If we can ever assist you again in the future, please don’t hesitate to get in touch.

5.00 /5

Hannah from M&P Estates is very professional and knowing her job so well. She was extremely helpful, handled all situations and answered to all of our questions with patience and in professional manner. Very much recommended.

Reply from agent

Dear Milda, Thank you so much for your kind words! We’re thrilled to hear that Hannah provided you with professional and helpful service. Our team aims to address all client needs with care and expertise, and it’s wonderful to know we succeeded. Your recommendation means a great deal to us. If you need any further assistance, please don’t hesitate to reach out!

5.00 /5

I had an outstanding experience selling my house with this estate agent specialy with Hannah Tobias-Gibbins . From the first valuation to completion, they were professional, proactive, and incredibly supportive. Their communication was excellent--always quick to respond and happy to explain each step. They marketed the property brilliantly and secured a strong offer within few weeks. I couldn't have asked for a smoother process. Highly recommended..

5.00 /5

From the very beginning, Hanna has been absolutely amazing. She was always willing to help, quick to get the information we needed, and consistently responsive. Her problem‑solving skills and dedication made the whole process smooth and stress‑free. Hanna kept us updated at every stage, and even took the time to show us around the property twice, knowing how interested I was. She was professional yet personable, and her thoughtful gesture of sending a lovely pack with chocolates was the perfect finishing touch. A truly lovely lady who goes above and beyond for her clients. Thank you so much, Hanna — and thanks also to Paul for his support throughout.

Reply from agent

Dear Khaled, Thank you for your wonderful review! We are thrilled to hear that Hannah provided such exceptional service and made your experience smooth and enjoyable. Your kind words about her professionalism and thoughtfulness truly reflect her dedication to our clients. We appreciate your recognition of both Hannah's and Paul’s efforts. If you need further assistance in the future, please don’t hesitate to reach out

5.00 /5

Elise and Hannah were always available to help and done a great job from start to finish. Thank you for making the process easy!

5.00 /5

We recently bought our first home through M&P and had the absolute pleasure of working with Hannah. From start to finish, she was incredibly proactive and always one step ahead. As first-time buyers, we were often overwhelmed by the process, but Hannah made everything so much easier with her kindness, patience, and understanding. She communicated with us at every stage, always following up and making sure we knew exactly where we stood. Thanks to her, we never felt left in the dark — she gave us real peace of mind throughout. Honestly, without Hannah’s support it would have been a very difficult and stressful experience. Instead, she guided us through with professionalism and genuine care. We can’t thank her enough and would highly recommend Hannah and the team at M&P to anyone looking to buy or sell a home!

Reply from agent

Thank you so much for your lovely review. It truly means a lot to me to know that I was able to help make your first home purchase a smoother and more positive experience. Buying your first property can feel overwhelming at times, so I’m really pleased that my support gave you peace of mind and helped you feel confident along the way. It was an absolute pleasure working with you both, and I’m so excited for you as you start this new chapter in your new home. Wishing you every happiness for the future, and please don’t hesitate to reach out if I can ever help again. And of course, if any of your friends or family are thinking about moving, I’d love to help guide them, too. Kind regards, Hannah M&P Estates

Contact details
Sales Phone:

01708 851 999

Sales Email:

info@mpestates.co.uk

Lettings Phone:

01708 851 999

Lettings Email:

info@mpestates.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 17:00
Address

111 Daiglen Drive, South Ockendon, Essex, RM15 5EH, Southeast, UK, RM15

About

If you're looking to buy, sell or rent property in South Ockendon and you’d like a long-established, reputable estate agent, then you’re in the right place You can expect exceptional service, reliable communication, and trusted advice to help you find the perfect home. M&P Estates have invested heavily in the most up to date marketing tools and technology, such as microsites, FREE property websites with personalised virtual tours and more to make your property stand out from the crowd. We take pride in our customer service which is why we are the leading independent estate agent in the area. We have a wealth of experience of the local property market for both sales and lettings and are here to help make your moving journey less stressful. Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers. With clear, honest and concise communication to take the stress out of moving home. Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.

Our team

Paul Tobias-Gibbins

Rachel Thomas

Felicity Hall

Sarah Tobias-Gibbins

Lettings Manager

charlie brewster

Association of Residential Letting Agents
Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available