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Streets Ahead - South Norwood

A selection of reviews/testimonials by highest rating
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1.00 /5

Most of the team are terrible, rude and unprofessional. They let us a house which the day before moving in they changed the contract to 6 months instead of a year and it turned out the property was for sale- we had no option but to sign at this point or be homeless with two children. Que endless viewings where sometimes they would just walk in 20 minutes before the arranged time without even knocking. Many of the people viewing were clearly not interested and the unenthusiastic nature of some of the staff showing people around was shocking, they had 2 offers that fell through due to a leaking roof and a damp wall. The house was then sold just before we moved out. The landlords were happy with the condition we left the property and returned our deposit in full.NegativeResponsiveness, Quality, Professionalism

Reply from agent

Hi Claire, We are really sorry that you feel you have had a bad experience with Streets Ahead. We note you were in fact aware the property was going to be sold and we hold a signed contract acknowledging this. You are correct we did have a lot of viewings at the property however the general feedback was the presentation of the property. Since you moved out of the property, the landlord has cleaned the property and we have since secured a buyer for the landlord. If you would like to discuss this in more detail please do not hesitate to contact me. Kind regards, Phillip Streets Ahead

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25 High Street, South Norwood, SE25 6EZ, UK, SE25

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