Really good service from the South Molton Team. Kirsty was very helpful with good practical advice and saw the process through to the end. Thank you again.

Had a great experience selling my house. One phone call and Lauren from the South molton office found out my requirements and completely met them. She made selling our house quick and stress free. I would definitely use them again. Gerry.

Extremely poor property management by JLL. Our dishwasher stopped working on 4 December 2025. JLL arranged for a contractor to attend on 9 December 2025. During that visit, the engineer caused physical damage to the cupboard (photo attached) and significantly damaged the wall around the electrical socket, leaving the back-box exposed (photo attached). This created a clear electrical safety concern in the kitchen, particularly given the socket’s proximity to the stove and exposure to liquids and cooking oils. We reported the damage immediately with photographic evidence and followed up multiple times. Both JLL and the contractor acknowledged the issue and confirmed the wall and socket would be properly repaired. A repair was eventually carried out on 10 January 2026, over a month after the damage was first reported. However, the work was completed to an extremely poor standard, leaving the wall uneven, visibly damaged, and unfinished (photo attached). As of 7 June 2026, more than six months later, this has still not been properly rectified. On 2 June 2026, we also reported that the living room window lock is broken. As of today, there has been no response or update. JLL are highly responsive when it comes to rent reminders or scheduling inspections, but significantly less responsive when tenants report maintenance issues affecting safety and day-to-day living conditions. This imbalance in responsiveness and the lack of accountability for poor workmanship is unacceptable and does not reflect an adequate standard of property management.

AVOID! We were selling out house due to a separation and they have completely ignored one party. When I complained about this they discussed the complaint with my ex before even acknowledging it to me. Awful and unprofessional. AVOID

Aboustley shocking wouldn't use.the staff and the manager where so unhelpful. Never kept me in the loop.had to get a solicitor involved

Disappointed with Ashtons in Stockton heath tunic communication with clients and it's so easy to pick up the phone and tell me the client backed out of the sale 2 weeks ago, so back to square one again

I have waited to write this review till our house sale went through with another agent. Here we go! We first used Stevens and Carters to list our house and the communication we received was absolutely terrible. Selling a house and buying …

UNPROFESSIONAL ** UPDATE SOLD WITH NEW AGENT IN 10 DAYS ** Their sales pitch is perfect, unfortunately their service is not! Do not work for the vendor! Just want a quick, easy sale doing no work! We were told they had clients suitable for our house, they didn't! The only thing they do is ask you to lower the price, no work done on their side to encourage a sale. We had to ask for it to be put in the shop window & ask for better pictures. They are not flexible for viewings to suit the needs of viewer, dont work adter 5pm when most want to view, just expect you to do it. They didn't fully look into viewers positions before allowing a viewing to go ahead as requested. PLEASE READ THE SMALL PRINT, THEY TIE YOU IN FOR 6 MONTHS AND THEN YOU HAVE TO GIVE 28 DAYS NOTICE. Also we experienced them being unprofessional, thinking they had put the phone down they continued to talk about us, laughing that they had lied about getting feedback for us when they hadn't. NEVER AGAIN AND WE DONT RECOMMEND! UPDATE- THE MANAGER DID CALL TO APOLOGIE FOR THE RUDE, UNPROFESSIONAL SERVICE WE RECEIVED FOR OVER 6 MONTHS. WE MOVED TO A NEW AGENT AND HAD LOTS INTEREST, HAD VIEWINGS & SOLD IN 10 DAYS!

If I could give Ryder & Dutton zero stars, I would. My experience with them has been an absolute disaster from start to finish. They are unprofessional, careless, and only interested in taking your money—once they’ve got that, you’re …