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David Conway and Co

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David Conway and Co

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

They are not responding is very poor service they saying they will touch quickly but they never get back again. Very poor customer service. Very very poor service

review by S.JANSI JANSI

Reply from agent

Good afternoon. I'm very surprised to receive this review. We informed you multiple times that the landlord would not accept 5 people in their 2 bedroom apartment. You would require a minimum 3 bedroom property. Please remove this review urgently as it is incorrect and unfair.

1.00 /5

Extremely rude agents who cut you mid sentence. They don't want to listen to what their customers want. They just want to close the deal. Very annoying and ruined my dayNegativeQuality, Professionalism

review by L Rina Tang

Reply from agent

I'm very sorry to hear you feel this way. This is certainly not how we operate and I would like to find out if you know who you dealt with here so that we can investigate what happened and improve. We have been successfully trading for nearly 30 years and have hundreds of positive reviews built upon our high levels of service. You're welcome to reach out to me directly to let me know what property/call this was in relation to james@davidconway.co.uk

1.00 /5

We had a very bad experience where agent has half information and that delayed our process when we only had 6 more days to move in where agent promised to finalize the deal but later on making excuses with documentations which he even is not aware of and delaying the process, and at the end because of unknown reason or fault from referencing we were asked to contact them or literally said now nothing can be done. At the end we had to pull out our offer and now struggling to find a place on urgent basis. Not at all cooperative with false commitments. You don't promise if something is not possible and dont delay process by asking for unwanted documentation and half knowledge. We wasted so much time and now left with no property.NegativeProfessionalism

review by tirthesh khicha

Reply from agent

Thank you for your feedback. Unfortunately, you failed the referencing process as your employer confirmed you are on a temporary contract and have been there for under 3 months, despite you informing us on your application forms and verbally that you were in full time employment on a permanent basis. We offered you the option to obtain a guarantor to secure the property however, you were unable to do so. You were also unable to provide the relevant documents to pass Right To Rent checks which is a legal requirement. We assume from this message that you no longer wish to proceed with the rental and will withdraw your application. We wish you the best of luck and if we can be of any assistance in the future, please do not hesitate to contact us.

1.00 /5

Rubbish estate agency. Don't waste your time. Zero stars.NegativeResponsiveness, Quality, Professionalism, Value

review by Syed Bokhari

Reply from agent

I'm sorry to hear your thoughts. If you would be so kind to let us know who you are so that we can investigate what has caused you to feel the need to post such comments, we will certainly look into it and try to find an amicable resolution. You will see from the other reviews that this it is very rare that we have disappointed customers and we are always striving to improve where we can. I look forward to your response.

1.00 /5

Rubbish estate agency. Don't waste your time. Zero stars.NegativeResponsiveness, Quality, Professionalism, Value

review by Gallant Assassin

Reply from agent

1.00 /5

horrible service. My boyfriend and I arranged a viewing for a property that David Conway have advertised. We live far away, need one and a half hour to get there. when we on our way, 30 minutes before the meeting time, received a phone call from their agent saying that he was running late and need to re-schedule. we told him that we had already on the way and we live in East London, we came across the London only for this viewing. anyway, they just cancel our viewing!!! What a waste of our time!!!!! We will never be using them again. no apologies at all! it happened late month. 2018

review by mary watson

Reply from agent

Thank you for your review and I'm extremely sorry to hear that this has happened. We take this very seriously and it has not unfortunately been brought to our attention previously. We have no applicants registered in this name. In order to look into this, we have sent you a private message asking for the name in which you registered and your address/email address so that we can undertake internal investigations and report back to you? Many thanks.