Use the Knowle Branch of Exact Homes not the Balsall Common one.

We have just purchased a house through the Balsall Common Branch. They are terrible and we have only continued with the purchase because no other suitable houses were available. They issued a Memorandum of sale saying that the vendors would be happy to vacate the property once the solicitors were ready. After the solicitors were ready we were told we would have to wait almost another two months. The agent did not care that the Memorandum of sale was misleading. They did nothing to try to secure an earlier completion date. We have had delayed and misleading information from them. Not nice people to deal with. Avoid this branch like the plague. If you use Exact try the Knowle Branch. They are much better. They sold our house in 3 days and are much more professional and pleasant people.